FAQs

  1. What areas do you serve? We serve the entire East Valley and greater Phoenix area, including Gilbert, Chandler, Mesa, and Scottsdale.
  2. How is your catering priced? Our pricing is based on your selected menu, guest count, and sometimes the time of year or day of the week. Seasonal demand and holidays may affect pricing.
  3. Do you offer custom menus? Absolutely. We specialize in custom menus tailored to your event theme, dietary needs, and personal tastes.
  4. What is your minimum guest count for catering? Our minimum is 20 guests, but we can often accommodate smaller groups depending on the menu and services requested.
  5. How far in advance should I book? We recommend booking at least 30 days in advance. For quicker service: 24 hours notice for lunch catering and 72 hours for full-service events.
  6. What types of service packages do you offer? Pickup, Delivery Only, Delivery with Setup, Simple Buffet Service, and Full-Service Catering. Each varies in level of setup, staffing, and equipment provided. You can check out our basic service options here, or explore our all-inclusive wedding catering options. Custom service packages can also be designed.
  7. What is your booking and deposit policy? A 20% deposit secures your date. Full payment is due 7–9 days before the event. We accept cash, check, or credit card (2.7% fee applies). We'll hold your date for 72 hours after quoting.
  8. Can you accommodate last-minute bookings? Yes. 24 hours notice for lunch catering and 72 hours for full-service, depending on availability.
  9. Do you provide all necessary serving equipment? Yes, based on your package. Disposable chafers, sternos, and utensils for setups; professional equipment for full service.
  10. Do you offer discounts for regular catering orders? Yes. We provide discounts for recurring orders based on frequency and order size. Contracts are available for ongoing service.
  11. Can you handle dietary restrictions or special requests? Yes. Many dishes can be customized for vegetarian, vegan, or other dietary needs.
  12. Do you offer menu tastings? Yes, private tastings are available for a fee, which may be credited to your event if you book. Schedule your tasting here.
  13. What is your cancellation and refund policy? Cancel 30+ days out for a refund minus costs. Within 30 days, deposits are non-refundable.
  14. Do you provide licensed bartenders and alcohol service? Yes, with certified bartenders, bar setups, and mixers. We'll help you estimate alcohol needs. Check out our Beverage & Bar services here.
  15. Are gratuities included in the quote? Gratuities aren't included but are appreciated. We can add it to the invoice on request.
  16. Can you provide china, glassware, and linens? Yes, especially for full-service events. We can coordinate rentals as needed.
  17. How early do you arrive for event setup? 2-3 hours prior for full service, 60-90 minutes for buffet setups.
  18. Do you need access to power or water? Yes, for certain equipment or on-site cooking. We'll confirm these needs during planning.
  19. What types of events do you cater? Weddings, corporate events, private parties, holidays, and more. Explore all our catering services here.
  20. Can your staff wear uniforms? Yes. Our team wears black attire or chef whites. Custom attire available upon request.
  21. How long does buffet service last? Typically 1.5 to 2 hours, but adjustable per event schedule.
  22. How do I get a menu proposal or quote? You’ve got options:
    • Menu Consultation: Chat with us directly to discuss your vision.
    • Browse Sample Menus: Pick one you like and request a quote.
    • Custom Quote by Budget: Give us your budget and food style—we’ll build a tailored proposal.
    You can also request a custom quote here, browse all our menus, contact us by email, or call or text the Chef directly at 480-420-0007.
  23. Do you provide ingredient details for allergies? Yes. Since nearly everything is made from scratch, we can provide full ingredient details. For pre-made items, we provide manufacturer lists.
  24. Are leftovers available? Yes, almost always. We package leftovers in disposable hotel pans during buffet breakdown. A release form is required for hot food transfer.
  25. Any other questions? If you have a unique request or question not listed here, feel free to contact us directly. We're happy to help!

1. What areas do you serve?

We serve the entire East Valley and greater Phoenix area, including Gilbert, Chandler, Mesa, and Scottsdale, queen creek, San tan valley and more. In some cases we will travel outside of the valley.

2. How is your catering priced?

Our pricing is based on your selected menu, guest count, and sometimes the time of year or day of the week. Seasonal demand and holidays may affect pricing.

3. Do you offer custom menus?

Absolutely. We specialize in custom menus tailored to your event theme, dietary needs, and personal tastes.

4. What is your minimum guest count for catering?

Our minimum is 20 guests, but we can often accommodate smaller groups depending on the menu and services requested.

5. How far in advance should I book?

We recommend booking at least 30 days in advance, especially for larger events. For quicker service:

  • Lunch catering: 24 hours notice

  • Full-service events: 72 hours minimum

6. What types of service packages do you offer?

  • Pickup: Grab your order from our kitchen.

  • Delivery Only: We drop it off, you take it from there.

  • Delivery with Setup: We set up the food with disposable chafers, sternos, and utensils—then bounce.

  • Simple Buffet Service: We set up, staff the buffet, serve your guests, then break down.

  • Full-Service Catering: Complete staffing, chefs, servers, bartenders, china, linens—everything.

7. What is your booking and deposit policy?

A 20% deposit secures your event. We’ll hold your date for 72 hours after quoting. After that, contact us to confirm, request changes, or cancel.

8. Can you accommodate last-minute bookings?

Yes. Lunch catering needs 24 hours’ notice, full-service catering requires at least 72 hours—availability permitting.

9. Do you provide all necessary serving equipment?

Yes. It depends on your package, but we provide disposable chafers for setups, and full-service includes all professional equipment.

10. Can you handle dietary restrictions or special requests?

Absolutely. Vegetarian, vegan, gluten-free—we’ve got you. Just give us a heads-up.

11. Do you offer menu tastings?

Yes, private tastings are available for a fee, which may be credited to your event if you book.

12. What is your cancellation and refund policy?

Cancel 30+ days out for a refund minus incurred costs. Within 30 days, deposits are non-refundable.

13. Do you provide licensed bartenders and alcohol service?

Yes, we have title 4 certified bartenders, bar setups, mixers, and we’ll help you figure out how much alcohol you’ll need and provide a full beverage package to go along with the service if you prefer.

14. Are gratuities included in the quote?

Nope. But tips are appreciated. We can add gratuity to your invoice by request, or you can tip staff directly.

15. Can you provide china, glassware, and linens?

Yes, especially for full-service events. We can arrange rentals for everything you need.

16. How early do you arrive for event setup?

Typically 1.5-2 hours before the event for full service. Buffets usually 30-60 minutes prior.

17. Do you need access to power or water?

Sometimes, for on-site cooking or certain equipment. We’ll clarify those needs during planning.

18. What types of events do you cater?

Weddings, corporate gigs, private parties, Quinceañeras, holiday feasts, benefit events, city or neighborhood parties and events, you name it.

19. Can your staff wear uniforms?

Yep. Our crew arrives in black attire or chef whites. Special attire can be arranged if needed.

20. How long does buffet service last?

Usually 1.5 to 2 hours, but we can adjust to your event timeline.

21. How do I get a menu proposal or quote?

You’ve got options:

  • Menu Consultation: Chat with us directly to discuss your vision.

  • Browse Sample Menus: Pick one you like and request a quote.

  • Custom Quote by Budget: Give us your budget and food style—we’ll build a tailored proposal.

Bonus: Tidio Chatbot can guide you through these steps right on our site.